/ AGENTSv2.6 / AGENTIC RUNTIME
SYSTEM_03 — AGENTS

Agents that decide. And act.

Lead qual, CRM ops, sales triage, support deflection — autonomous agents that take actions across your stack, not chatbots that just answer questions. Owners stay in control with full audit logs and override paths.

// Capabilities

What it does.

  • Multi-step tool-use over your real systems (CRMs, calendars, APIs)
  • Per-step reasoning logs so every decision is auditable
  • Configurable guardrails — confidence thresholds, blocked actions
  • Human-in-the-loop checkpoints for high-stakes branches
  • Bring-your-own-LLM (Claude, GPT, Gemini, or open-weight)
  • Cost monitoring + spend caps per agent
  • Easy A/B prompts and tool sets without redeploying infra
// Use cases

Where it earns its keep.

USE_CASE_01READY

Lead qualification agent

Reads inbound leads, enriches them, scores fit, books the right rep on the calendar, and writes a one-paragraph summary into the CRM.

Touch time per lead4 hr → 90 s
USE_CASE_02READY

Sales triage operator

Watches Slack and the inbox for sales asks, routes them to the right deal owner with context, and flags stalled deals daily.

USE_CASE_03READY

Support deflection

Handles tier-1 questions across email and chat with your runbooks as context. Escalates the messy 5% with a full transcript.

Support deflection60–75% tier-1
// Receipts

Related case studies.

[ TL ][ TR ][ BL ][ BR ]

Stop clicking. Start automating.

15 minutes. No pitch deck. No sales theater. Just a real conversation about what's slow, what's broken, and what we'd automate first.

Book a 15-min Intro Call
Prefer email? sergio@alphaprism.net